WHAT WE DO
BECAUSE SOMETIMES ITS BETTER WHEN YOU HAVE AN EXPERT TO HELP YOU AVOID THE PITFALLS, JUST SOMETIMES
ABOUT OUR CONSULTANCY SERVICES
ECHOS develops systems and solutions as complete or modular processes or services that create effective solutions for each of our valued clients. We provide complete project consulting and or management services for our clients ranging from development through to implementation for; Sustainable business development, Sustainability and Quality certification, Training and awareness programs, Environmental risk management, and General business efficiency consulting.
By continuously increasing the positive impacts to the environment and by increasing the safety, efficiency, and quality of output in their workspace, our clients have much to say about our services. In effect, we are engaged by the challenge of propelling our clients into becoming more responsible corporate citizens through programs driven by accountability and the clients' own commitment and momentum. Most importantly, our clients never have to compromise on the quality of the products and services they offer to their clients.
ECHOS has developed processes that allow clients to achieve their goals with consistent, systematic, long-term business approach that exists and grows with the organization as a fixture within the natural operation of the organization. We build sustainability into the DNA of our clients.
ECHOS has assisted many companies, governments, and institutions to streamline their sustainability strategy and ideology in developed and developing countries including; the USA, Canada, Jamaica, Antigua, St. Lucia, Turks & Caicos, and The Bahamas and also by providing products such as; solar renewable energy systems, solar window film solutions, waste digestion with our liquid food computers, environmental risk management software and biodegradable storage systems.
ENVIRONMENTAL RISK MANAGEMENT
Environmental risk management is that collective set of systems developed and used within businesses to maintain a low risk or risk free environment. As a subset of a general business sustainability program, environmental risk management varies in its responsibility to individual companies and organizations. For hotels, it naturally involves food safety, water quality, crisis management and other critical areas of risk concerning guest and employee well being.
In the food and hospitality industry, our environmental risk management services are delivered as a suite of modular categories and our bespoke web-enabled risk management software developed against the Cristal International Standards. We deliver risk management solutions using an audit management model and approach for improved procedural efficacy, increased operations efficiency, and improvements in quality for our clients through the points of focus for each client's sustainability program.
ECHOS Consulting's environmental risk management systems have been developed in the past to satisfy the stringent international requirements required of standards in specialized areas including; sustainability, operational risk management, safety and hygiene control, environmental risk management and other areas of operational efficiency that when ignored or not adequately managed can lead to significant financial losses [usually from lawsuits] and regulatory penalties and fines.
We specialise in standards such as those delivered by; Cristal International, EarthCheck, Green Globe, Travelife, PECB, and even the IFC (International Finance Corporation).
ECHOS has also developed programs unique to an organization's own internal standards and specific requirements. We have offered this service to clients in the past with high praises and positive results.Contact us with your needs and we will work with you to develop your programs and specific solutions.
ECHOS approaches client projects each with its own agenda and against its own merit. We do not come with pre-conceived solutions (well, just a wee bit), and we take every measure to ensure the final intended outcome is in line with the best interest of our clients' needs.
Our four-stage project consulting process is an experience-driven simplification of the more detailed standard six-stage process and [generally] includes:
S1: Problem discovery - the stage where we ensure that the problem, as the client sees and explains it, is really the problem and not a deep-seated or misleading symptom masquerading as the problem. We identify the root of the matter by monitoring and intervening in the client's operations to gain much needed insight.
S2: Solution brainstorm and research - the stage where we identify and classify all the solutions available for the problem at hand, discuss the possible outcomes with the client, develop cost models (as necessary) for each outcome, develop a basic implementation approach so all parties are aware of the timing, risk, impact, and final outcome of the project delivery.
S3: Implementation of the agreed outcome - just as the section title suggests, this is where we work with the client to implement the approved and agreed solutions. Tis includes, timelines, budgets, action plans, assessments, procedures, etc .... the meat of the work.
S4: Knowledge transfer, review and monitoring - here is the really tricky part of the project. Too many times consultants develop solutions, solve problems and move on only for the client to fall back into the same problem within a matter of months. The issue here is usually tied to a lack of knowledge transfer, i.e. no-one inside the organization is tagged to understand completely what the consultant has done so they can carry the mantle of keeping the solution implemented and the keep the problem at bay. ECHOS takes extra effort to ensure that the solutions implemented become a part of the operational process and to pass this knowledge on to an assigned member of the client's team. That way, you actually benefit from our consultation support.
Of course there are those consultancy projects that are a bit more straight-forward and for which we have a more direct approach. These will include, for example, consulting requests for developing sustainability programs for EarthCheck and Cristal International and or for implementing various occupational safety and risk programs that are bespoke and available only through our offering. For these, the above steps are a much shorter process.
Business sustainability is the sum total or umbrella classification of the concepts that most companies and organizations are trying to achieve when they decide to "go green" or become "sustainable" or to pursue "environmentally friendly" practices. As the name suggests though, business sustainability is much more than just "green" or "Eco", it is about financial/economic accuity, social and resource robustness, environmentally astute responsibility and focused efforts and business efficiency and operational effectiveness ... In EVERY department, division, and role.
ECHOS applies the elementary principles of the UN Sustainable Development Goals (SDGs) in all our clients' projects. The ability to reference your company's development strategy, operations policies and measurable outcomes against the SGDs speaks volumes about the organization and its interest in achieving a truly sustainable operation. Please get more detailed information about the UN SDGs here.
ECHOS guides and establishes client goals and expectations from vision to outcome and assists companies and organizations to implement business sustainability measures and programs including but not limited to:
- environmental foot-printing
- carbon emissions, energy, water, waste, etc.
- emissions and carbon management
- business continuity planning
- emergency management & response
- environmental health and food hygiene services
- occupational & facilities safety and risk management
- sustainable (green) building design and development
Our consulting services have been used by hotels and hotel groups, governments, investment and real estate development companies and clients in other business categories. Given our history of zero-failure and continuous improvement as we focus heavily on knowledge transfer with our clients, we believe we are able to tackle just about any sustainability challenge. Contact us about your goals and needs and we will work with you towards your anticipated outcomes and more.